Everyone Deserves an Answer

All Your Frequently Asked Questions

What is a Health Share Plan DPC membership?

A membership program that gives you affordable access to unlimited out-of-hospital primary, chronic, and acute care services with a low co-pay per visit. HSP membership also provides access to additional services, outside-of-hospital, at greatly reduced Time of Service pricing.

What is Direct Primary Care (DPC)?

Direct Primary Care is an innovative alternative payment model for primary care that is embraced by patients, physicians, employers, payers and policymakers across the United States. The defining element of DPC is an enduring and trusting relationship between a patient and his or her primary care provider. DPC restores the patient doctor relationship and removes the insurance company from the equation. DPC members pay a monthly, quarterly or annual fee and in return receive free or greatly reduced time of service pricing on the health care services that they need. This empowers the doctor-patient relationship and is the key to achieving superior health outcomes, lower costs and an enhanced patient experience.

When do I become eligible for health care services?

Your membership becomes active upon processing your application and receipt of your first membership payment which includes a one-time processing fee.

Will my pre-existing medical conditions be accepted?

YES. However, we treat only those illnesses commonly treated at a primary care office plus an extremely wide range of medical services offered at Complete Care Center. Please visit completecarecenter.net for a complete list of services.

Where do I receive treatment?

At present, primary care services are offered at Complete Care Center, 8401 Holly Road in Grand Blanc. However, your PCP can also be added as a participating physician to HSP membership plan if they choose to do so. Complete Care Center has expanded hours of 8 AM - 8 PM Monday through Friday and 8 AM - 2 PM on Saturday and holidays except Thanksgiving and Christmas day. They are closed on Sundays.

Where can I receive a complete listing of services available with my Health Share Plan DPC membership?

Please click on the membership details link here

How do I sign up for Health Share Plan DPC?

You can sign up today by clicking the link here or by stopping by Complete Care Center to complete an application.  Member benefits are available same day.

How do I pay for Health Share Plan DPC

In order to reduce administrative costs, payment is processed only by automatic checking or credit card deduction on a monthly, quarterly or annual basis only.

How do I cancel my Health Share Plan DPC membership?

Your membership can be canceled at any time by completing and submitting our Membership Cancellation form. There is no fee for cancellation. Unused portions of quarterly and annual membership are refunded within 30 days. Portions of monthly memberships are non-refundable.

Does Health Share Plan DPC alone meet the health care reform mandate (ACA)?

NO. However, there are five different health coverage options, as described in this brochure, which explain how a Health Share Plan DPC membership can be used to help reduce your health care costs. Three of these meet the ACA mandate and help you avoid the tax penalty.